What types of trips does Just Escape Travel® offer?

Customized travel escapes. All custom itineraries reflect the traveler’s curiosities, preferences, and travel style. We inspire travelers to escape the ordinary.

Do you plan honeymoons, anniversaries, or multigenerational family trips?

Yes, we plan any specialty celebration trips along with regular planned travel.

Are there any trips Just Escape Travel® does not plan?

Escapes only requesting à la carte services. For example, only air ticketing services

How much will my escape cost? Why aren't costs listed on the sample escapes?

The cost of each escape varies by traveler. We believe in maximizing experiences rather than focusing on costs, though it’s important to us that every escape fits your desired budget. Most of our trip packages start at $1,500+ per day.

How far in advance do I need to book my escape?

Given our high-touch trip design, we require at least four weeks’ notice to plan your escape. For the best availability and to secure top guides and experiences, we suggest booking further ahead for these trip types: safaris, river cruises, multi-generational, and honeymoons, 9 to 12 months in advance; romantic and adventure getaways, 6 to 9 months in advance; and sun and fun escapes, 3 months in advance.

Is there a planning or consultation fee to plan my trip?

Our Discovery Call is complimentary. Once we’ve completed it and confirmed we’re the right fit to plan your trip, we do charge a design fee for each trip. Fees typically range from $199 to $500+ per trip, depending on the destination, number of travelers, and trip length.

How does the planning process work?

Our Discovery Call is complimentary. Once we’ve completed it and confirmed we’re the right fit to plan your trip, we do charge a design fee for each trip. Fees typically range from $199 to $500+ per trip, depending on the destination, number of travelers, and trip length.

Why are costs not itemized?

Itemized cost breakdowns are not available, and all products and services are sold as a complete customized package. For this reason, it’s important to discuss any budget-related goals or constraints before we get started.

Does Just Escape Travel® book flights?

We don’t book flights ourselves, but we have partnered with an air consolidator for all your ticketing needs. If you prefer to book your flights on your own or using miles, we can recommend routing and carriers.

Our Air Service costs are $150 per person and include comprehensive support before, during, and after your flight. This air package covers:

Customized research and recommendations for airlines, cabins, routings, and fare products
Unlimited assistance with changes, cancellations, and refunds
Proactive monitoring of seat maps to help secure your preferred seating
Ongoing monitoring and support in the event of airline schedule changes
Complimentary 24/7 assistance during travel for any involuntary disruptions (delays, cancellations, misconnects)

What type of payments to you accept?

We accept all major credit cards and ACH payments. For most trips, we require a 50% deposit, and final payment is due 60 days before your trip departure.

What happens after I book my trip? What do I receive before our trip departure?

Once your trip is booked, we take care of the details so you can focus on the excitement of your escape. Before departure, you’ll receive your final travel documents for all aspects of your trip. We’ll also provide 24/7 contact information, so support throughout your trip.

Do I need travel insurance?

Just Escape Travel® encourages travelers to purchase a travel insurance to help protect you and your travel investment against the unexpected. Travel protection plans could include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.

Contact Just Escape Travel® at #800-815-7578 to learn more about how to help protect you and your trip investment.

How do you handle travel emergencies? Will you provide an emergency number?

Before departure, all in-country and emergency contact numbers will be clearly communicated and listed on your final travel documents. We suggest downloading WhatsApp or acquiring a local eSIM card. If you booked your flights through our air services, we’ll also provide you with an emergency contact number.

What benefits or travel perks can you provide?

We’re proud affiliates of Serandipians and Hyatt Privé, giving you access to exclusive perks such as resort credits, room upgrades, complimentary breakfast, and VIP treatment at no extra cost, all subject to availability.

Can I use hotel loyalty points to book my own hotels?

To ensure a seamless experience, we book all trip components ourselves, allowing us to manage every detail of your trip. We’re happy to add your loyalty numbers to your reservation, though perks may not be guaranteed, at the property’s discretion.

Do you book cruises or expedition sailings?

Yes, we do. For ocean cruises, we book leading luxury lines, including Silversea Cruises, Crystal, Regent Seven Seas Cruises, Seabourn, Crystal Cruises, Explora Journeys, Oceania Cruises, Cunard, and the Ritz-Carlton Yacht Collection. For river cruises, top options include Scenic Luxury Cruises & Tours, Uniworld Boutique River Cruise Collection, AmaWaterways, Tauck, Viking River Cruises, and Crystal River Cruises.

Do you have a travel referral program?

Yes, we reward you for sharing Just Escape Travel with friends and family. Here are the details of our referral program.

Do I need vaccinations?

It depends on where you are traveling and your vaccination history. Please visit www.cdc.gov for all current required and recommended vaccinations. If you still have questions, visit your local travel clinic.

Do I need a visa for travel?

It depends on where you are traveling. For US citizens, tourist visas are required for entry into Australia, Cambodia, Vietnam, and Bali to name a few. For all visa details please visit the state department.

What is the cancellation policy?

Cancellations fee’s depending on how much written notice is given prior to your departure date.

More than 60 days prior to departure date: JET shall retain 20% of the total land trip costs;
31-60 days prior to departure date: JET shall retain 50% of the total land trip costs;
0-30 days prior to departure date: JET shall retain 100% of the total land trip costs.

*Operators, resorts and hotels may have cancellation policies that carry additional penalties; especially during holiday and peak travel periods. Just Escape Travel® will advise any additional cancellation policies that pertain to your escape. Airline tickets carry strict cancellations policies and restrictions will vary.

See detailed Terms and Conditions: https://justescapetravel.com/terms-conditions/

Is there a discount for children traveling?

Possibly, depends on the age of your child and if the specific air carrier, hotel, or tour operator extends child rates.

Do I need an electrical converter and adapter?

Different adapter plugs might be required based on the country you are traveling to.

Are there luggage restrictions?

Yes. Airline carriers charge for excess weight limit and each carrier has a different luggage restriction based on the class of service. Be sure to check your carrier’s website before traveling, so there are no surprises.

What is the weather where I'm traveling?

We will provide you with a packing list to reference, but for a current forecast, please visit WeatherSpark or the Weather Channel.

Frequently Asked Questions